WHAT IS ARCADE ONLINE?
 
The ultimate goal of Arcade Online is to give people the fun, social experience of being at an arcade, from the convenience of their phone or PC. We take real arcade games, set them up at our location, connect to their hardware directly, and allow you to control them remotely.
 
HOW DO I PLAY?
 
Just top up your token balance via the TOP UP page, and select a game to play on the GAMES page. If the game is already occupied queue up and wait for your turn to play. If the game is free, you can jump right in! Once it’s your turn, insert credits, and play! Tickets will build up as you win them, and will be added to your account once the game session is over.
 
WHAT DO I WIN?
 
No one likes waiting for prizes, so we’ve got a range of digital PRIZES that you can trade your tickets for to redeem instantly (well, as long as it takes to receive an email).
 
WHERE IS THE END GAME BUTTON?
 
You don't have to end your game session manually! Once you've used up all your tokens, you're free to leave the game page and continue browsing the site, or even start another game! Any tickets you won will be automatically granted to your account when the game finishes vending them.
 
WHAT DOES IT MEAN WHEN A GAME IS IN EARLY ACCESS?
 
A game with the Early Access icon is in its final stages of testing. It may receive adjustments to ticket values, game difficulty, and even price per play. Early Access games run for a limited time and will often be removed for a short while following this test period. While Early Access games have passed our internal testing and QA, our players tend to find unanticipated and exciting ways to break them! We use this valuable information to resolve issues and ensure a reliable and consistent experience for all future players, so if you break one or our games, thank you in advance :)
 
THERE WAS AN ISSUE IN MY GAME!
 
We’re sorry to hear that! You can use the Report Problem button underneath the game view to lodge a report that immediately alerts us to a problem with that game cabinet. Alternatively, shoot us an email at [email protected] or talk to us directly on our Discord server at Discord | Your Place to Talk and Hang Out
 
WHICH DEVICES DOES ARCADE ONLINE SUPPORT?
 
You can play Arcade Online on your PC, phone or tablet, using the browsers listed below. Please ensure your version is higher than the minimum supported version. We also highly recommend ensuring you have a stable, high speed internet connection to have the best Arcade Online experience.
Browser Minimum Supported Version:
 
  • Chrome 56
  • Edge 79
  • Firefox 55
  • Safari 11
WHY ISN'T THE VIDEO FEED LOADING?
 
The most common cause of this issue is using a VPN. Please disable any VPNs before playing Arcade Online to ensure you have the best experience possible.
 
THE PRICE OF THE PRIZES CHANGED! WHAT’S GOING ON?
 
Our prize costs are automatically updated every Monday based on current exchange rates. This ensures that our players always get the best deal!
The merchants represented are not sponsors of the rewards or otherwise affiliated with Connected Reality.
The logos and other identifying marks attached are trademarks of and owned by each represented company and/or its affiliates.
Please visit each company's website for additional terms and conditions.
 
WHY CAN'T I TURN ON DAILY TOKEN COLLECTION NOTIFICATIONS ON MY IPHONE?
 
Unfortunately, iOS devices do not currently support web notifications. You can turn on notifications on your Windows, Android or Linux device to make sure you never miss your daily tokens!
 
I HAVE MORE QUESTIONS!
 
Email us at [email protected] or talk to us directly on our Discord server - Join the Arcade Online Discord Server!