Our commitment is to provide a safe and enjoyable gaming environment for all our users, but it is solely up individual players to maintain account security, and the access to perform transactions.
 
To help prevent unexpected purchases, we recommend implementing security measures around your digital wallet or any connections your device has to financial institutions. 
 
We can not control how individuals conduct their transactions and it is our policy not to refund legitimate transactions. 
 
For help with other payment issues, please contact our team at [email protected] and include the following information.
  1. Your email address
  2. Your username on the account
  3. Payment method (credit card or PayPal)
  4. Amount of transaction.